The UpFlip Podcast
The UpFlip podcast is where you get to unravel how great businesses are built, how they are run behind the scenes, and how their success can be replicated. We feed on the idea that no matter what the circumstances are, the American Dream is still just around the corner. With over 150+ videos and 50 million views on YouTube, UpFlip has ignited the spark that rekindles the fire of entrepreneurship in its ever-growing 700K+ audience. Through this podcast, we aim at sharing practical nuggets of gold and brilliant advice with you by making knowledge more accessible. For more information about us and our services, please visit https://www.upflip.com.
The UpFlip Podcast
130. Does Your Customer Retention Strategy Miss THIS Element?
Shana Lynn is an expert at community building. In this episode she shares her insights for cultivating a community that improves customer retention - no matter what industry you’re in. She discusses the definition of community, platforms for community building, and the impact of community on customer retention rates.
Shana also provides valuable advice for online businesses looking to build a community and highlights the unexpected challenges many face in the early days. The conversation delves into the importance of building and nurturing your customer relationship, the impact of face-to-face connections, the value of customer retention, and the role of community in marketing and business growth.
Resources
- www.upflip.com/podcast: How to Fail the Right Way: Lessons from a Multi-Million-Dollar Company
- https://bit.ly/podpromo05 Kickstart your startup with expert advice from industry experts
- https://www.shanalynn.com/podcast: Community Creators Podcast
Connect with UpFlip:
- On Facebook
- On Instagram
- On Youtube
- @UpFlipOfficial on Twitter
For more insights to start, build, or grow a business, check out the resources on UpFlip.com or head to the UpFlip YouTube channel to see more interviews with business owners and experts.
Thanks for listening!